Every game has rules. If 2023 has taught us anything, it's that pottery can be a gamble.
So here is the skinny on this year's
- Sale Starts at 12:01am EST 12/28 and ends AT 3:00 am EST 12/31. We will be switching our daily sales at 3:00 am EST each day to accomodate our west coast customers.
- WE GET SO MANY ORDERS IT WILL TAKE US SEVERAL DAYS TO GET EVERYTHING SHIPPED ESPECIALLY WITH THE NEW YEAR'S HOLIDAY. PLEASE BE PATIENT.
- Each day of the sale the discounts AS WELL AS the items, can change. Maybe they will, maybe they won't.
- If you wait too long the items may be gone. If we accidentally oversell due to a miscount, we will contact you. We reserve the right to cancel items due to an oversell/miscount if we do not expect to receive the item in stock in a reasonable time.
- Just because the item appears on the website does not mean it will be in stock by the time your order is completed in your cart. So, act fast!
- **IMPORTANT** We are mixing things up this year. Sales items may go up or down in discount and may disappear one day and reappear another day.
- NO WHINING. Please let's have fun. It's a game. Take your chances for some big savings, but understand if it's gone, it's gone.
- No discounts, returns, or cancellations on previous orders or purchase orders still waiting to be fulfilled.
- No Purchase Orders can be brought in after the sale has ended and use the sale prices. We must receive the PO before the end of the sale to honor the prices BECAUSE THE ITEMS WILL LIKELY BE OUT OF STOCK.
- No double discounts, meaning one discount per item, the larger will be honored.
- We will make every effort to mark out of stock items on our website that have gone out of stock, but this sale will happen fast, so please bear with us.
- Have fun! You can submit multiple orders over several days if you wish HOWEVER WE WILL NOT HOLD ORDERS AND COMBINE THEM FOR SHIPPING. It’s simply too chaotic with 500+ orders. If it ends up we choose to combine orders to ship together, we reserve the right to do so but MAKE NO PROMISES.
- We cannot accept phone-in/email orders during the sale in LEXINGTON. It is too chaotic. THE LOUISVILLE STORE IS OPEN FOR WALK-IN SALES 12/26-12/30.
- NO SPECIAL ORDERS OR ITEMS NOT ON THE WEBSITE ARE INCLUDED IN THE SALE.